Every new hire learns
the product by asking it.

Sales, support and new hires ask Barkan how, in their own words, and get shown on the live product: the right page, the right button, and a voice that waits while they try it.

Three moments a training deck misses. 

Nobody learns a product by reading about it. They learn it the first time they have to do something in it, usually with someone senior sitting next to them. That is the seat Barkan takes.

  1. Day one

    The deck is closed and forgotten

    A new hire asks how, in their own words, and gets shown on the live product: the right page, the right button, and a voice that waits while they try it themselves.

  2. The first real ticket

    They turn to the person next to them

    The questions that never make it into documentation get answered in the account, at the moment they come up. The senior rep keeps their afternoon.

  3. Month three

    The product has moved on

    Barkan reads the screen as it is now, so what a new hire is taught is what shipped this morning, not what the deck said last quarter.

Four steps. No flow builder. 

Four steps. No flow builder. 

It runs on top of the product you already shipped. No flows to draw, no selectors to pin, nothing to rebuild after your next release.

  1. 01

    Paste one script tag

    One line in your product and it is live. It shows up only on the pages you allow, and nowhere else.

  2. 02

    Give it what you know

    Connect the docs you already have, or your codebase so Barkan documents the product itself. That is what it answers from when a new user interrupts the tour.

  3. 03

    Describe the tour

    “Walk them through creating their first project, then show where to invite a teammate.” That is a whole tour. Add one call at signup and each company gets one of its own.

  4. 04

    Read what came back

    Per tour: who was offered it, who started, who finished. The questions your docs couldn't answer are your next tour.

“The best onboarding was always a person walking you through your own account. It never scaled past the biggest customers. Now it does.” 

Gabriel Lancelot

Co-founder, Barkan

Gabriel Lancelot, co-founder of Barkan

Start free. Grow with every completed onboarding. 

Try Barkan free for 7 days. Your selected plan's onboarding and conversation allowances apply.

Save ~20% with annual billing

Launch

For early SaaS teams and client projects.

$149/mo

$149 billed monthly

Start free trial
  • 7-day trial, no card
  • 150 completed onboardings / month
  • 500 successful conversations / month

Enterprise

For teams with a volume commitment and dedicated needs.

Custom

Annual contract, from about $1,500/mo

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