Sales, support and new hires ask Barkan how, in their own words, and get shown on the live product: the right page, the right button, and a voice that waits while they try it.
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Order #4821
Omar Haddad · 2 items
Three moments a training deck misses.
Nobody learns a product by reading about it. They learn it the first time they have to do something in it, usually with someone senior sitting next to them. That is the seat Barkan takes.
A new hire asks how, in their own words, and gets shown on the live product: the right page, the right button, and a voice that waits while they try it themselves.
The questions that never make it into documentation get answered in the account, at the moment they come up. The senior rep keeps their afternoon.
Barkan reads the screen as it is now, so what a new hire is taught is what shipped this morning, not what the deck said last quarter.
It runs on top of the product you already shipped. No flows to draw, no selectors to pin, nothing to rebuild after your next release.
One line in your product and it is live. It shows up only on the pages you allow, and nowhere else.
Connect the docs you already have, or your codebase so Barkan documents the product itself. That is what it answers from when a new user interrupts the tour.
“Walk them through creating their first project, then show where to invite a teammate.” That is a whole tour. Add one call at signup and each company gets one of its own.
Per tour: who was offered it, who started, who finished. The questions your docs couldn't answer are your next tour.
“The best onboarding was always a person walking you through your own account. It never scaled past the biggest customers. Now it does.”
Gabriel Lancelot
Co-founder, Barkan

Start free. Grow with every completed onboarding.
Try Barkan free for 7 days. Your selected plan's onboarding and conversation allowances apply.
For early SaaS teams and client projects.
$149 billed monthly
Start free trialFor scale-ups that want deeper adoption.
$499 billed monthly
Start free trialFor teams with a volume commitment and dedicated needs.
Annual contract, from about $1,500/mo
Talk to usNo per-seat pricing. Invite your whole team.