Let your product onboard support show teach sell

Barkan lives in your product. It guides your customers with a live cursor, onboards them, and when asked, does the task for them. All from one script tag.

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Every first time gets a guide. 

Every first time gets a guide. 

Every first time gets a guide. 

Onboarding

A new user's first session, talked through

Barkan greets each new user by name, talks them through the steps that matter to their company, and waits while they do each one with their own hands. No checklist, nothing to book.

Barkan for onboarding
Sales

A trial's first demo, before anyone books a call

When someone starts a trial, Barkan reads their company's website and plans the tour your best rep would give: the features that matter to them, each with its reason, shown live in your product.

Barkan for sales
Marketing

Everyone's first look at what you just shipped

Describe the tour in a sentence when you ship. The next person to open that page hears what changed, sees it pointed out on their own screen, and tries it before moving on.

Barkan for marketing
Enablement

A new hire's first week, on the real product

Sales, support and new hires ask how in their own words, and Barkan shows them on the live product: the right page, the right button, and a voice that waits while they try.

Barkan for enablement

Four things a product tour can't do. 

Four things a product tour can't do. 

Four things a product tour can't do. 

A product tour is a slideshow laid over your app. Barkan is inside it, on the same screen as your user, with a voice, a cursor, and ears.

Talks them through

A tour that talks, on the real product

Write what people should see, in plain words. Barkan says it out loud on the live product, pointing at each step and waiting while they do it.

Why it reads the screen

Knows who signed up

It reads their website before they log in

One call from your server at signup. Barkan reads what their company does and plans the three to five things that matter to them, each with its reason.

Barkan for sales

Takes questions

Interrupt it any time, it answers and carries on

Spoken or typed, in their own language. Barkan answers from your docs and the page in front of them, then picks the tour up at the step it left.

Why docs aren't enough

Stays after the tour

When the tour ends, the guide doesn't leave

It stays in a bar inside your product. In week two it shows the way or does the task, and when it can't settle something, it writes the ticket for your team.

When it should stop talking

Four steps. No flow builder. 

Four steps. No flow builder. 

It runs on top of the product you already shipped. No flows to draw, no selectors to pin, nothing to rebuild after your next release.

  1. 01

    Paste one script tag

    One line in your product and it is live. It shows up only on the pages you allow, and nowhere else.

  2. 02

    Give it what you know

    Connect the docs you already have, or your codebase so Barkan documents the product itself. That is what it answers from when a new user interrupts the tour.

  3. 03

    Describe the tour

    “Walk them through creating their first project, then show where to invite a teammate.” That is a whole tour. Add one call at signup and each company gets one of its own.

  4. 04

    Read what came back

    Per tour: who was offered it, who started, who finished. The questions your docs couldn't answer are your next tour.

“The best onboarding was always a person walking you through your own account. It never scaled past the biggest customers. Now it does.” 

Gabriel Lancelot

Co-founder, Barkan

Gabriel Lancelot, co-founder of Barkan

Start free. Grow with every completed onboarding. 

Try Barkan free for 7 days. Your selected plan's onboarding and conversation allowances apply.

Save ~20% with annual billing

Launch

For early SaaS teams and client projects.

$149/mo

$149 billed monthly

Start free trial
  • 7-day trial, no card
  • 150 completed onboardings / month
  • 500 successful conversations / month

Growth

For scale-ups that want deeper adoption.

$499/mo

$499 billed monthly

Start free trial
  • 7-day trial, no card
  • 750 completed onboardings / month
  • 3,000 successful conversations / month
  • Analytics, integrations, no Barkan branding

Enterprise

For teams with a volume commitment and dedicated needs.

Custom

Annual contract, from about $1,500/mo

Talk to us
  • Negotiated usage and overages
  • SSO and SLA
  • Dedicated support

No per-seat pricing. Invite your whole team.