Knows your product end to end
Barkan understands the live rendered interface, your workflows, and your docs — so every answer is grounded in what the user actually sees on screen.
Barkan is live
Barkan embeds an AI Customer Success Manager inside your SaaS. It knows your product, shows users the way with a live cursor, acts for them, and proactively drives activation and expansion. No rebuild required.
Try now for free7-day free trial. Cancel anytime.
The four behaviors of a great Customer Success Manager, built into your product.
Barkan understands the live rendered interface, your workflows, and your docs — so every answer is grounded in what the user actually sees on screen.
When users ask “how do I…?” by chat or voice, a live cursor walks them through the workflow step by step, across pages, until it’s done.
Validated workflows become actions Barkan executes for the user — and usage signals become proactive suggestions: finish setup, adopt a feature, upgrade the plan.
Users reach their first win in minutes, guided through the exact steps inside your product.
Key workflows get finished instead of abandoned, because someone finally walks every user through them.
Barkan watches usage and recommends the next step at the right moment — including the upgrade.
Questions get answered inside the product, before they ever reach your support queue.
Struggling users get help in the moment instead of silently giving up on your product.
Add the snippet to your existing product. No rebuild, no static tours to maintain.
Every plan starts with a 7-day free trial. Cancel anytime before billing begins.
Barkan embeds an AI Customer Success Manager inside your SaaS. Users chat with it or call it, and it guides them through your product with a live cursor — no new tab, no ticket, no waiting for a human.
Workflow-heavy B2B SaaS teams that want to give every customer the attention only their biggest accounts get today.
Every plan includes both modes. In Show Mode, Barkan answers questions and points users through workflows with a live cursor on the real interface. In Do Mode, it completes multi-step actions for them, pausing for approval before anything sensitive.
No. Add the Barkan widget to your existing product with a small script snippet.
A chatbot explains in a bubble. Barkan knows your product, shows users exactly where to go in the live interface, and is built to act and surface the next step — like a Customer Success Manager, not a help widget.
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